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Open to Opportunities · Toronto, ON

IT Systems
Engineer &
Cloud Architect

|

10+ years designing, deploying, and securing hybrid IT infrastructure across AWS, Azure, GCP, and OCI. Specializing in DevSecOps, AI integration, and automation that drives measurable outcomes.

10+
Years Experience
4
Cloud Platforms
99.8%
Uptime Delivered
50%
Fewer Incidents
infrastructure-pipeline.workflow
Trigger Schedule / Event Cloud Deploy AWS / Azure / GCP Security Scan Zero Trust / SIEM AI Analysis MLOps / Insights Monitoring 99.8% Uptime ▶ Workflow running. All systems nominal
Open to opportunities
AWS
Microsoft Azure
Google Cloud
OCI
Kubernetes
Docker
DevSecOps
CI/CD Pipelines
Terraform
AI Integration
MLOps
Power BI
AWS
Microsoft Azure
Google Cloud
OCI
Kubernetes
Docker
DevSecOps
CI/CD Pipelines
Terraform
AI Integration
MLOps
Power BI
Active Directory
Microsoft 365
Intune / SCCM
Zero Trust
Ansible
Linux
Windows Server
FortiGate
PowerShell
Python
Salesforce
SIEM
PostgreSQL
Active Directory
Microsoft 365
Intune / SCCM
Zero Trust
Ansible
Linux
Windows Server
FortiGate
PowerShell
Python
Salesforce
SIEM
PostgreSQL
Background

About Michael

"Technology is most powerful when it serves the people who need it most."

Born in Rwanda and shaped by international experience across Boston and Toronto, I bring a unique perspective to enterprise technology. Bilingual in English and French, I have spent over a decade supporting and building IT infrastructure across media, education, and nonprofit sectors.

Currently deepening specialization in Cybersecurity, DevSecOps, Multi-Cloud Architecture, and AI Integration, training through AWS, Google Cloud, Red Hat, Cisco, and ISACA programs while validating skills in a personal homelab.

Long-term, I am building toward founding a technology group that delivers AI and automation solutions to underserved communities in Rwanda, Canada, and across Africa, driving transformation in agriculture, healthcare, education, governance, and beyond.

10+
Years in IT infrastructure & systems
4
Cloud platforms: AWS, Azure, GCP, OCI
280+
Users supported across enterprise environments
2
Languages: English & French
🌍 Long-Term Vision

Leverage earned technical expertise and AI to build solutions that connect underserved communities in Rwanda, Canada, USA, and Africa with the resources, infrastructure, and opportunity they need to thrive, with focus on agriculture, health, education, logistics, and governance.

Technical Competencies

Skills & Expertise

Core competencies developed over 10+ years and actively expanded through certifications, webinars, and homelab practice.

Cloud & Infrastructure
AWSMicrosoft AzureGoogle CloudOCITerraformKubernetesDockerLoad BalancingCloud MigrationNAS / SANLinuxWindows Server
Automation & Scripting
PowerShellBashPythonAnsibleCI/CD PipelinesDevSecOps
Security & Identity
CybersecurityZero TrustEndpoint SecurityRBAC / MFASIEMActive DirectoryMicrosoft 365Intune / SCCMFortiGatePalo AltoITIL
Emerging & AI
AI IntegrationMLOpsGenerative AIAI Solutions ArchitecturePower BISalesforceQuickBaseMySQLPostgreSQL

Certifications

Windows Endpoint Administrator
Microsoft · 2024
✓ Earned
Multi-Cloud Professional
Multi-Cloud · 2023
✓ Earned
B.Sc. Computer Applications
University of Bangalore · 2011
✓ Earned
Cisco AI Technical Practitioner
Cisco
✓ Earned
Google Cybersecurity Professional
Google / Coursera
In Progress
ISACA Cybersecurity Professional
ISACA
In Progress
AWS Generative AI / MLOps
Amazon Web Services
In Progress
DevSecOps Training
Red Hat · Webinars & Homelab
In Progress
Career History

Professional Experience

10+ years delivering enterprise IT across media, education, finance, and nonprofit sectors in Canada, USA, and Rwanda.

Oct 2025 – Jan 2026
Herne Hill / Mr. X Visual Effects
Toronto, ON · Contract
IT System Administrator
  • L1–L2 support across Linux, Windows, macOS, sustaining 99.8% uptime
  • Automated patching, provisioning & health checks via Ansible, Python, and Bash, reducing manual effort by 35%
  • Administered Active Directory, GPOs, MFA, and RBAC for 120+ staff
  • Optimized NAS/SAN storage, increasing accessibility and redundancy 30%
  • Reduced unused software licensing costs 15% through proactive audits
Jul 2023 – May 2025
Accessible Media Inc. (AMI)
Toronto, ON
Broadcast & IT Specialist
  • Managed Windows Server, AD, DNS, and Azure AD/Entra ID for 60+ users in a hybrid environment
  • Automated IT operations using Linux, Bash, Python, and PowerShell, reducing manual workload by 40%
  • Deployed and managed software and OS updates via SCCM and Intune, improving compliance by 40%
  • Managed M365, SharePoint, Exchange, Teams, and Microsoft Defender, reducing security incidents by 50%
  • Established backup and recovery protocols, reducing potential data loss 30%
Jul 2022 – Mar 2023
Centre Francophone du Grand Toronto
Toronto, ON
Assistant IT System Administrator
  • Managed on-prem AD, Azure AD, Intune, and endpoint security across multiple offices
  • Developed and enforced security policies ensuring compliance with organizational standards
  • Delivered user training on M365, SharePoint, and Teams, improving adoption and productivity
  • Led zero-downtime office relocation IT setup; managed 200+ IT assets lifecycle
Dec 2020 – Jul 2021
Education Development Center (EDC)
Boston, MA · Hybrid
Technology & Database Specialist
  • Maintained FortiGate and Palo Alto firewall HA configurations and VPN for 1,000+ users, achieving 99.9% uptime
  • Cut data processing time 60% by migrating legacy MS Access systems to QuickBase for 10 partner orgs
  • Delivered e-learning platforms and M&E databases serving 40,000+ users across 5 provinces
  • Developed 30+ PowerShell and SQL automation scripts, saving 200+ staff hours annually
Jul 2018 – Jul 2021
Education Development Center (EDC)
Boston, MA
M&E Database & IT Specialist
  • Built Power BI dashboards enabling data-driven decision-making across 5 provinces for 40,000+ beneficiaries
  • Developed disaster recovery plans and executed system backups, reducing downtime 30%
  • Managed Salesforce CRM and developed automation scripts reducing manual workloads 50%
Mar 2016 – Jul 2018
Education Development Center (EDC)
Rwanda → Boston, MA
IT & Database Coordinator / M&E Assistant
  • Redesigned AK2 database, improving data entry efficiency 35% and report generation speed 40% for 40,000+ beneficiaries
  • Migrated Akazi Kanoze database from MS Access to QuickBase, reducing retrieval time by 50%
  • Managed network infrastructure achieving 99% uptime for organizational IT operations
  • Programmed surveys in SurveyToGo, reducing field data entry lag 25%
Jan 2013 – Oct 2014
Axis Investments Ltd
Kigali, Rwanda
Software Developer
  • Developed and maintained production web applications using HTML, PHP, and MySQL
  • Optimized technical support processes using Windows Server and RD Gateway, achieving a 15% reliability gain
Measurable Outcomes

Key Achievements

Quantified results from enterprise environments across Canada, USA, and Rwanda.

30%
Reduction in downtime through proactive monitoring and automation
50%
Fewer security incidents via improved endpoint security and zero-trust policies
40%
Faster deployments by implementing DevOps and CI/CD pipelines
99.8%
Uptime maintained across Linux, Windows, and macOS infrastructure
35%
Reduction in manual work through Ansible, Python, and Bash automation
1,500+
Support tickets resolved annually, with an average resolution time under 30 minutes
Get in Touch

Let's Work Together

Open to full-time roles, consulting, technical partnerships, and advisory opportunities.

Contact & Profiles

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